Frequently Asked Questions
Everything you need to know about your favorite sports gear and orders.
What is the standard delivery timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery can take 10-15 business days depending on your location.
Do you offer a warranty on cricket bats and equipment?
Yes, all our premium cricket bats and equipment come with a manufacturer's warranty covering structural integrity and manufacturing defects for a period of 6 to 12 months.
Can I return an item if it doesn't fit correctly?
Absolutely. We offer a 30-day return policy for unused items in their original packaging. Please ensure tags are attached and the product shows no signs of field use.
Do you provide bat knocking-in services?
Yes, we offer professional hand-knocking and oiling services for all new cricket bats to ensure they are match-ready and to prolong the life of the blade.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
How can I track my shipment?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to the carrier's website to monitor your delivery in real-time.